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AmazonRefurbished

Buy Amazon Renewed with a 90-day return guarantee

Verified on the store's site · Checked Nov 2, 2026

Most Amazon Renewed items can be returned within 90 days under the Amazon Renewed Guarantee, and Renewed Premium items within 365 days. Returns are free.

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How to use it

  1. Check the product detail page for return eligibility before you order
  2. After purchase, find the item's return eligibility in your Order History
  3. For problems, use Get Product Support next to the item on Your Orders
  4. Before returning a device, back up data, disable phone tracking, unlink cloud accounts and factory reset it

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Who qualifies

  • Most Amazon Renewed items: 90-day return period
  • Renewed Premium and Renewed Automotive items: 365-day return period
  • Select items: 30-day return period, then a free 11-month limited warranty serviced by Asurion
  • The Asurion warranty covers items bought on Amazon.com and delivered in the 50 US states

What's left out

  • Devices not reset and unlinked before return do not qualify for a replacement or refund
  • The Asurion warranty excludes accident, misuse, neglect, fire, water, alteration, third-party repair or parts, and commercial use
  • The Asurion warranty excludes Puerto Rico, the US Virgin Islands and APO, FPO and DPO addresses
  • Amazon may decline returns or refunds if it finds the guarantee is being abused

Source

From amazon.com (opens in a new tab)
Most Amazon Renewed items include a 90-day return period. Renewed Premium and Renewed Automotive items come with a 365-day return period. Returns are free of charge