Use Apple's one-year warranty on a defective Apple accessory
Verified on the store's site · Checked Nov 2, 2026
Apple's one-year limited warranty covers Apple-branded hardware and Apple-branded accessories in the original packaging against defects in materials and workmanship. Apple repairs, replaces or refunds at its option.
How to use it
- Keep proof of the original retail purchase date
- If an Apple accessory fails from a defect within one year, submit a claim to Apple or an Apple Authorized Service Provider
- Apple then chooses to repair, replace or refund the product
Did this work for you?
Who qualifies
- Apple-branded hardware and Apple-branded accessories contained in the original packaging
- Defects in materials and workmanship under normal use per Apple's published guidelines
- Within one year from the date of original retail purchase by the end user
What's left out
- Non-Apple branded hardware and any software
- Consumable parts such as batteries, unless a defect caused the failure
- Cosmetic damage such as scratches, dents and broken plastic on ports, unless a defect caused the failure
- Damage from accident, abuse, misuse, fire, earthquake or other external cause
Source
From apple.com (opens in a new tab)warrants the Apple-branded hardware product and Apple-branded accessories contained in the original packaging for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product