Ask JCPenney to match a competitor's price, even after you buy
Verified on the store's site · Checked Nov 2, 2026
JCPenney matches other retailers' current in-store and online prices on the same item. If you find a lower valid price within 14 days of buying, bring the ad and receipt for the difference.
How to use it
- Find the same item cheaper at another retailer, in stock
- Show the current ad to an associate, or reference it with Customer Care for online orders
- Within 14 days of purchase, bring the ad and your receipt for the difference
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Who qualifies
- Identical items in the continental US
- The competitor's ad must be valid when you show it
- Amazon items sold by Amazon qualify
What's left out
- Marketplaces, third-party sellers and auctions
- Clearance, closeout, bundle and rebate prices
- Open-box, used and outlet prices
- Out-of-stock items and shipping charges
- Alaska and Puerto Rico