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Get an automatic airline refund when your flight is cancelled or changed

Full refund

Verified on the store's site · Checked Nov 2, 2026

If an airline cancels or significantly changes your flight and you don't accept the new flight, a rebooking, a voucher or other compensation, US rules give you an automatic refund to your original form of payment.

How to use it

  1. Watch for airline emails, texts or app alerts about schedule changes
  2. Decline the changed flight, rebooking, credit or voucher if you won't travel
  3. Expect the refund to your original form of payment

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Who qualifies

  • Tickets bought directly from the airline
  • Cancelled flights, for any reason
  • Significant changes: 3 hours or more domestic, 6 hours or more international
  • Changed airports, more connections, or a downgrade also count

What's left out

  • No refund if you take the changed or alternative flight
  • Ticket agent bookings are refunded by the merchant of record

Source

From transportation.gov (opens in a new tab)
If you purchased your tickets directly from an airline, you are entitled to an automatic refund when the airline cancels or significantly delays/changes your flight and you don't accept: 1) the significantly changed flight; 2) a rebooked flight; 3) a travel credit or voucher; or 4) alternative compensation (such as frequent flyer miles).