Get an automatic airline refund when your flight is cancelled or changed
Full refund
Verified on the store's site · Checked Nov 2, 2026
If an airline cancels or significantly changes your flight and you don't accept the new flight, a rebooking, a voucher or other compensation, US rules give you an automatic refund to your original form of payment.
How to use it
- Watch for airline emails, texts or app alerts about schedule changes
- Decline the changed flight, rebooking, credit or voucher if you won't travel
- Expect the refund to your original form of payment
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Who qualifies
- Tickets bought directly from the airline
- Cancelled flights, for any reason
- Significant changes: 3 hours or more domestic, 6 hours or more international
- Changed airports, more connections, or a downgrade also count
What's left out
- No refund if you take the changed or alternative flight
- Ticket agent bookings are refunded by the merchant of record
Source
From transportation.gov (opens in a new tab)If you purchased your tickets directly from an airline, you are entitled to an automatic refund when the airline cancels or significantly delays/changes your flight and you don't accept: 1) the significantly changed flight; 2) a rebooked flight; 3) a travel credit or voucher; or 4) alternative compensation (such as frequent flyer miles).