Buy graded returns and open-box items from Amazon Resale
Verified on the store's site · Checked Nov 2, 2026
Amazon Resale, formerly Warehouse Deals, sells inspected customer returns, open-box and warehouse-damaged items in four condition grades, with Prime shipping and free returns. Lower grades cost less.
How to use it
- Find Resale offers in the Amazon Resale storefront, in search or on product pages
- Read the condition grade and description on the product page
- Compare grades, since lower grades get deeper discounts
- If the item doesn't match its listed condition, return it within 30 days for a full refund
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Who qualifies
- Customer returns, open-box and warehouse-damaged products
- Inspected and graded Like New, Very Good, Good or Acceptable by trained Amazon associates
- Orders include Amazon fulfilment, Prime shipping, customer service and free returns
What's left out
- Items listed as Used - Acceptable (Final Sale) are non-returnable and non-refundable
- Used - Good items may lack non-essential accessories; Used - Acceptable includes only the minimum accessories
Source
From amazon.com (opens in a new tab)Amazon Resale (formerly Warehouse Deals) offers customer returns, open box, and warehouse damaged products across popular brands. All Resale orders include Amazon fulfilment, Prime shipping, customer service, and free returns. If the product you receive does not match the condition described on the listing, you can return it within 30 days for a full refund.