ChewyReturns
Return Chewy orders within 365 days with free return shipping
Verified on the store's site · Checked Nov 2, 2026
Chewy accepts returns within 365 days of the sale date for a complete refund and pays the return shipping, as long as the product is unused, unexpired and in its original packaging.
How to use it
- Chat with Chewy or call 1-800-672-4399 with your order number
- Send the item back in its original box or packaging
- Get a refund to your payment method or a Chewy eGift Card
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Who qualifies
- Within 365 days of the sale date
- Unused, unexpired items in original condition and packaging
What's left out
- Used or expired products