Return unopened IKEA items within 365 days, opened within 180
Verified on the store's site · Checked Nov 2, 2026
IKEA takes back new, unopened products within 365 days and opened products within 180 days for a full refund with proof of purchase.
How to use it
- Bring the item, your receipt and a valid government-issued photo ID to an IKEA store
- Or start a return online at IKEA.com
- Get your refund in the form of payment you used for the purchase
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Who qualifies
- New, unopened products: within 365 days with proof of purchase
- Opened products: within 180 days with proof of purchase
What's left out
- No returns on plants, cut fabric, custom countertops and As-Is products
- Items modified from their original form, or dirty, stained or damaged, cannot be refunded or exchanged
- Mattresses can be exchanged once within 90 days instead of returned for a refund
- Returns are not accepted at IKEA Planning Studio or IKEA Pick Up Point locations
- Only the net purchase price on the receipt is refunded
Source
From ikea.com (opens in a new tab)You may also return open products within 180 days, with your proof of purchase, for a full refund. We do not accept returns on plants, cut fabric, custom countertops and as-is products