Return new or gently used Sephora items within 30 days
Verified on the store's site · Checked Nov 2, 2026
Sephora refunds approved returns within 30 days of purchase, with a receipt, to the original payment method. Items can be new or gently used.
How to use it
- Keep your receipt or order
- Return the item in store or by mail within 30 days of purchase
- Get the refund on your original payment method
Did this work for you?
Who qualifies
- New or gently used items
- Within 30 days of purchase, with a receipt
What's left out
- PayPal online purchases are refunded differently
- Sephora may limit or refuse returns it considers abusive
- Purchases through other sellers follow their own policies