The North FaceWarranty and replacement
Use The North Face limited lifetime warranty for defects
Verified on the store's site · Checked Nov 2, 2026
Most The North Face products carry a limited lifetime warranty against manufacturing defects for the product's practical lifetime, for the original owner. The warranty team decides the resolution.
How to use it
- Take photos of the defect
- Submit the online warranty claim form
- Have proof of purchase ready in case it is asked for
- Send the item in if your claim is approved
Did this work for you?
Who qualifies
- Original owner, coverage is not transferable
- Products from The North Face or an authorized retailer
- Original, unaltered and unmodified products
- US and Canada only
What's left out
- Footwear and The North Face Renewed items get a one-year warranty instead
- Normal wear and tear, accidents, improper care or misuse
- Altered items or unauthorized repairs
Source
From thenorthface.com (opens in a new tab)All of our branded products (except footwear and products from our The North Face Renewed series) are covered by a Limited Lifetime Warranty against manufacturing defects in materials and workmanship for the practical and reasonably expected lifetime of the product. Proof of purchase may be required.