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CostcoReturns

Return Costco electronics within 90 days; most other items any time

Verified on the store's site · Checked Nov 2, 2026

Costco guarantees satisfaction on every product and refunds the purchase price, with listed exceptions. TVs, major appliances, computers, tablets, smart wearables, cameras, drones and cell phones have a 90-day window.

How to use it

  1. Check whether your item is on Costco's 90-day list
  2. Return 90-day items within 90 days of the date you received them
  3. Keep original paperwork for diamonds of 1.00 ct or larger

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Who qualifies

  • Televisions, projectors and major appliances: 90 days
  • Computers, touchscreen tablets and smart wearable devices: 90 days
  • Cameras, drones, camcorders, MP3 players and cell phones: 90 days
  • The 90 days count from the date the member received the item

What's left out

  • Custom products made to a member's own specifications cannot be returned
  • No refunds on airline and live performance event items, precious metals, Shop Cards, gift cards and tickets
  • Diamonds of 1.00 ct or larger need the original IGI or GIA certificates
  • No returns on cigarettes or alcohol where prohibited by law

Source

From customerservice.costco.com (opens in a new tab)
We guarantee your satisfaction on every product we sell, and will refund your purchase price, with the following exceptions: Costco will accept returns within 90 days (from the date the member received the merchandise)